Heat Output & Range: 2.5 – 8KW
(nominal output 5KW)
Fuel Type: Multifuel Wood
Once your order is placed our sales team will contact you via telephone or email to confirm a delivery date with you. We ask that all your contact information is up to date to prevent any delays. Our stock items can be delivered within 7-10 days of receipt of your order. On some manufacturer products our lead times may vary, but we will confirm with you once your order has been received. If your order is going to be delayed or out of stock, we will contact you immediately to inform you of the situation and how you wish to proceed. Our items will be sent via a third party courier on a pallet delivery service and all items are front door delivery only and we advise that you make arrangements in advance to help with the item being delivered.
Should you wish to collect your item in person we do offer an in store collection service, simply select the collect in store option at checkout. Once you have taken delivery of your items, should you be dissatisfied with your item or the item is damaged please contact with us immediately and must be within 3 working days and we will do our best to resolve your issue. All returned items must be returned in their original packaging, securely palleted in the same way as they were delivered. No refund will be issued until the items have been returned and checked by ourselves. Any items being returned, the customer shall pay for the return/collection carriage. A Registered Installer can be found on the recommended site www.hetas.co.uk .
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